1. General Support

Email Support:
Reach us at muchmoregamingtrading@gmail.com for general inquiries, technical support, or feedback regarding the Game.

Office Address: MMG Trading (003500130-W)

Response Time: We aim to respond to all queries within 48 hours on business days.

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2. Reporting Issues

If you encounter any bugs, glitches, or technical difficulties while playing the Game:

Bug Reports:
Send a detailed description of the issue to our email, including:

• A screenshot or video (if possible).

• Your player ID or account details.

• The device model and operating system version you are using.

In-App Reporting:
Use the in-app reporting feature (available in the Settings menu) for quick submission of issues.

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3. Payment and Billing Support

For any issues related to in-app purchases:

Platform-Specific Billing:
Contact the platform's support team:

• Google Play Support: Google Play Help

• Apple Support: Apple Help

Refund Requests:
Refer to our Refund Policy and contact the appropriate platform for billing disputes or refund inquiries.

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4. Privacy and Security Concerns

For concerns regarding your data privacy or account security:

Data Access Requests:
Email us with "Privacy Inquiry" in the subject line if you wish to access, update, or delete your personal data.

Account Security:
If you suspect unauthorized access to your account, immediately contact us and include details of the issue.

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5. Esports and Multiplayer Queries

For questions regarding tournaments, multiplayer features, or esports events:

Tournament Inquiries:
Email us with "Esports Inquiry" in the subject line.

Multiplayer Issues:
Use the in-app reporting feature to highlight connection issues or inappropriate player behavior.

 

We value your feedback and are here to assist you in making Battle of Speed a smooth and enjoyable experience. Thank you for playing!

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